TASK 4 Notes

-

 SURVEY 

Due to recent implementations, we’d like your feedback to help us assess how well our recent improvements have supported your ability to work securely and effectively. 

Please ensure that all the following questions are answered. Your responses will remain confidential (apart from the department) and help us improve future projects. 

DEPARTMENT: 

DATE: 

 

Q1. How easy is it to access your work resources (e.g. files, systems)? 

  • Very Easy 

  • Easy 

  • Neutral 

  • Difficult 

  • Very Difficult 

Q2. Rate the clarity of instructions provided for new system features.  (Scale:1- Very unclear to 5- Very unclear) 

①  ②  ③  ④  ⑤ 

Q3. How confident are you that your work environment is secure from cyber-attacks? 

  • Vey confident  

  • Confident  

  • Neutral 

  • Unconfident  

  • Very unconfident 

Q4. Have you been receiving enough guidance and training on how to keep your data secure? 

  • Yes 

  • No 

  • Not sure 

Q5. Have the recent changes made it easier for you to complete your daily tasks securely? 


 

 

 

Q6. What challenges, if there are any, are you still experiencing with the new system? 


 

 

 

Q7. How do you typically access company files? (Select all that apply) 

  • On-site desktop computer 

  • Personal laptop 

  • Mobile device 

  • Remote desktop/VPN 

  • Cloud platform (New) 

Q8. Rate your experience accessing files remotely. (Tick that apply) 

Aspect 

Very Poor 

Poor 

Neutral 

Good 

Very Good 

Speed of access 

 

 

 

 

 

Reliability 

 

 

 

 

 

Ease of use 

 

 

 

 

 

 

Q9. Which describes your experience working with company data post-upgrade? 

  • More convenient and secure 

  • More secure, but less convenient 

  • No noticeable difference 

  • Less convenient and more restrictive 

Q10. Rank the following in order of how often you need IT support for them (1=most often, 5=least often): 

  • Login/account issues 

  • File access problems 

  • Device performance issues 

  • Internet/network issues 

  • Software installation/updates 

Q11. Has your experience using a centrally managed device improved? 

  • Yes 

  • No 

  • Not sure  

Q12. Select, if there are any, issues you’ve encountered since student account changes. 

  • Password reset difficulties 

  • Accessing shared documents 

  • Permissions too restricted  

  • None  

Q13. Do you think your current access level is appropriate enough, and what changes would you like to see? 


 

 

Q14. Have you noticed any impact from the separation of classroom and admin networks? 

  • Yes – improved performance 

  • Yes – more secure feeling 

  • No noticeable difference 

  • Negative impact  

If, negative impact was selected please explain why. 


 

 

 

Q15. What has improved the most since the system update? 


 

 

Q16. What remains your biggest frustration? 


 

 

Q17. On a scale from 1-5, how satisfied are you with the new systems overall? 

①  ②  ③  ④  ⑤ 

 

POST-PROJECT SUMMARY 

 

1) Brief overview of initial security infrastructure

2) The solution implemented as part of the project

3) Address any security issues that were successfully mitigated through the solutions.

4) A brief evaluation of your performance throughout the project, involves talking about strengths and areas where you believe you could improve in future projects.

 

 

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